heh555 Privacy Policy — Your Data, Our Responsibility

Heh555 collects two types of information — what you provide directly and what is generated automatically. The first includes your name, date of birth, phone number, and password entered during registration. A copy of your National ID or passport is also collected during KYC verification.

The second category includes your gaming and betting history, transaction records, device information (model, operating system), IP address, and browser session data. This information is logged automatically by the system — primarily for security and technical purposes.

• Name, date of birth, phone number (at registration)
• Identity Verification Documents (KYC Process)
• Payment method number (bKash/Nagad/Rocket)
• Betting & Gaming History
• Transaction Records & Dates
• Device Information & IP Address
• Cookies & Session Data

Heh555 never uses collected data arbitrarily. Every piece of information has a specific purpose — outlined clearly below.

Outside of the cases listed above, heh555 does not sell your data to any marketing company or share it with data brokers. Your phone number may be used to send you bonus offers, but you can disable SMS notifications at any time in your settings.

Heh555 does not sell your data to third parties. However, in certain specific circumstances, limited information may be shared — and each of those cases is clearly outlined below.

• Payment Processors: Information required to complete transactions via bKash, Nagad, and Rocket is shared with those providers — strictly on a per-transaction basis.
• Game providers: Providers such as Pragmatic Play and Evolution receive game session data — primarily for security purposes and to verify results.
• Legal authorities: In cases involving a court order or legal obligation, relevant authorities may be provided with the required information.
• Fraud prevention services: Specialist software is used to detect money laundering and account fraud — without exposing any personal identity.

No one outside this list has access to your information. When sharing data with third parties, heh555 ensures they also maintain the appropriate security standards.

Heh555 protects your data with multiple layers of security. It is not just a password login — each layer provides its own independent protection.

• SSL 256-Bit Encryption: All data transmitted from your browser to heh555's servers is encrypted — no one can intercept it in transit.
• Two-factor authentication (2FA): In addition to your password, logging in with a one-time OTP sent to your phone adds an extra layer of security.
• Suspicious login alerts: If a login is detected from a new device or an unfamiliar location, you will receive an alert on your phone.
• Session Controls: You are automatically logged out after a period of inactivity. You can also view and terminate active sessions across multiple devices.
• Regular Security Reviews: heh555's technical team conducts regular system audits to identify and resolve vulnerabilities.
• Staff Training: heh555 staff can only access data required for their work — not out of personal curiosity.

Keep in mind — your password and payment PIN are your own responsibility. Never share them with anyone, including heh555 staff.

Heh555 uses cookies — as most websites do. Cookies are small data files stored in your browser. They are harmless and serve mainly to improve your experience and keep the site secure.

You can disable cookies from your browser settings, though some parts of the site may not function properly as a result.

Heh555 does not keep your data indefinitely. Each type of information has a defined retention period.

• Account Information: For the duration your account is active, and up to 5 years after closure — as required by law.
• Transaction Records: 5–7 years, in accordance with financial regulatory guidelines.
• KYC Documents: Up to 5 years after identity verification.
• Betting history: Up to 3 years after account closure — retained to facilitate dispute resolution.
• Support Conversations: Up to 2 years after your last interaction.
• Cookie Data: Session cookies are deleted when you close your browser; persistent cookies last a maximum of 1 year.

After the designated period, data is either securely deleted or anonymised so it can no longer be linked to any individual.

Having an account with heh555 comes with several rights over your own data. These are not just words — you can genuinely exercise them whenever you choose.

Heh555 may update this Privacy Policy at any time. For significant changes, you will be notified via SMS or email to your registered contact. You can always check the "Last Updated" date at the top of the page to see when the policy was most recently revised.

Continued use of heh555 after any changes takes effect constitutes acceptance of the updated policy. If you do not agree to the revised terms, you may request to close your account.